Greyhound and Peter Pan are proud to operate as partners in select northeast regions. Our partnership enables us to offer you more daily schedules so that you can choose the schedule that fits most conveniently into your day, and allows us to lower our travel rates to give you the best deal possible. In addition, when traveling via Greyhound and Peter Pan, you now have two dedicated organizations that are there to ensure your travel is easy, safe and enjoyable.
Greyhound and Peter Pan offer multiple ways to purchase your next ticket. Whether you’re connected to your computer or just decide you’re ready for a last-minute get-a-way, we’ve got a ticketing process that’s right for you.
Print at Home Ticket/E-Ticket – You can purchase your next Greyhound ticket right at your fingertips. Just visit greyhound.com or peterpanbus.com, purchase ticket and choose the Print at Home or E-Ticket option. Then print your ticket at your convenience and skip the lines at the terminal.
Greyhound Will Call Ticket – You can purchase your next Greyhound ticket online and have it ready at the terminal when you arrive. There are specific lines for Will Call customers which will shorten your time in the terminal. Just make sure to have your ID available to pick up your ticket.
Walk-Up Ticket – Planning your trip last minute? Or wanting to use cash? Any of our terminal locations would be happy to assist you with purchasing tickets.
Over the Phone Ticket – Our customer service team is always available to help you purchase your ticket and determine the best way to get your ticket straight into your hands. If purchasing a ticket through Greyhound, contact 800.231.2222. If purchasing a ticket through Peter Pan, contact 800.343.9999. Additional fees are added to your total fare when purchasing a ticket over the phone.
As part of the Greyhound and Peter Pan partnership, you have the opportunity to ride both Greyhound and Peter Pan buses depending on which schedule you choose. Greyhound and Peter Pan operate separate bus fleets – both of which include brand new state-of-the-art buses with amenities, as well as more mature buses that do not offer amenities.
Both Greyhound and Peter Pan are continually infiltrating markets with our new buses that offer amenities like free Wi-Fi, power outlets and extra legroom, however, not all schedules operate these new buses.
If you’re a seasoned traveler with Greyhound and Peter Pan, feel free to ask any ticket agent which bus will be operating on any specific schedule and they will be glad to assist you. After all, if you have a bus tradition, who are we to break it?
Greyhound and Peter Pan Bus are proud to introduce new buses to our fleet. Whether riding a new Greyhound bus or Peter Pan bus, you’ll see that we’ve redefined the bus-riding experience by reinventing the bus from the ground up. With amenities like free Wi-Fi, power outlets and extra legroom, you can do just about anything from the comfort of your seat. In addition, riding a new Greyhound or Peter Pan bus is a greener means of transportation. It’s more environmentally friendly, fuel-efficient, and takes close to 40 cars off the road a day.
Experience Greyhound Experience Peter Pan
You have your ticket in your hand and you’re ready to get on your bus – but where do you go? Greyhound and Peter Pan do our best to make your experience in our terminals as easy as possible. Whether through signage or customer service agents, we will direct you to where you need to be in order to get on your scheduled bus. And if you still have questions, just ask! We take pride in helping our customers get to the right place at the right time.
Greyhound and Peter Pan are here to help you. Whether it’s booking a trip, answering a question or even making record of a complaint, we are here to serve you. If at any time you need assistance with your travel plans or just have a questions, please feel free to contact Greyhound at 800.231.2222 or Peter Pan Bus at 800.343.9999.
Who likes to sit and wait? With express service you can reach your destination by traveling from point A to point B without any stops in between on most trips, and with only one rest stop on longer trips.
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Now you can secure a seat on a specific schedule for only $5. This upgrade allows you to arrive at least 20 minutes before your departure time and board first. So add a little ease to your travels and upgrade to Reserved Seating. Reserved Seating is provided free of charge on all Express schedules.
After purchasing your ticket, we recommend that you arrive at your gate at least an hour prior to your departure time. If you have purchased Reserved Seating, please arrive at least 20 minutes prior to departure time.
If you are carrying on baggage, please keep in mind that passengers are responsible for transferring their own luggage in and out of the luggage bins. Should you need assistance, please ask the driver. We recommend that all bags are labeled appropriately with your name, phone number and address.
Greyhound and Peter Pan allow one bag under the bus and two small carry-ons that you can take on the bus. Please be respectful of your fellow passengers and store your bags in the overhead bins when possible. If you need to transport additional bags, both Greyhound and Peter Pan charge for additional luggage. To view Greyhound’s baggage policy click here. To view Peter Pan’s baggage policy click here.
We encourage you to bring your laptop, music devices, portable DVD players and other electronics that will enhance your bus experience. However, please make sure to bring headphones so that you do not disturb your fellow passengers.
For your added comfort, you may want to think about bringing a pillow, blanket or anything else that will make your ride cozy and comfortable.
Meals are not provided, so if you’re a snacker or you’re preparing for a long-haul trip, please make sure to pack some snacks and non-alcoholic beverages for the ride. Federal law permits no smoking on our buses. However, on long-haul trips our drivers do make stops where you can take a smoke break as long as you are outside of the bus.